Meet Our Job Coaches.

At PASS, we believe that meaningful employment is about more than having a job, it’s an opportunity to build skills, confidence, independence, and connections within the community. Our employment program gives members the opportunity to gain real-world work experience with support tailored to their individual goals.

Behind many of these successful work experiences are our dedicated Job Coaches!

Job Coaches are trained professionals who accompany PASS program members to their work placements. They provide support while helping members navigate the many different parts of having a job, from getting to work on time to learning workplace routines and interacting professionally with coworkers and supervisors.

More Than Just Workplace Support

A Job Coach’s role can look different for every member and every placement. Some members may need support learning a new task or following a workplace routine, while others may benefit from help navigating public transit or understanding workplace expectations.

Our Job Coaches are there to meet members where they are and provide the right level of support. The goal is always to encourage growth and independence while making the work experience positive and enjoyable.

When a placement involves food, our Job Coaches are also trained in FoodSafe, helping ensure members receive knowledgeable support while working safely in food-service environments.

Sometimes, being a Job Coach means stepping in with guidance. Other times, it means taking a step back and giving a member the space to try something independently. And sometimes, it simply means being the person in their corner, cheering them on, celebrating their successes, and reminding them that they can do it!

We’re proud of the incredible work our Job Coaches do, and grateful for the energy and encouragement they bring to every placement. They aren't just supporting members at work;

Check out what some of our Job Coaches have to say about this part of their job!

Aileen

Job Coach at:

  • Stanley Park Ecology

  • CAN

  • PASS PAWS

  • Co-mmunity Store

  • Blaze Burgers

“I love being a Job Coach, because it is rewarding to see the members succeed and feel proud of their accomplishments at work”

Tommy

Job Coach at:

  • Burnaby Hospice Thrift Shop

  • London Drugs

  • Shoppers Drug Mart

  • Backpack Buddies

“The best part of being a Job Coach is watching members master a new skill and beam with pride, as well as feeling so proud of their progress and confidence”

Catherine

Job Coach at:

  • CAN

“The best thing about being a Job Coach is seeing our members demonstrate their vocational potential in the community. Some of the most hardworking people you’ll ever meet, they are always eager to keep going and make a huge difference through even the smallest things.”

Sachi

Job Coach at:

  • PASS Marketplace

  • The Good Chocolatier

“ The best part of job-coaching is seeing the nice smile on the faces of the members. It’s a very special smile. Different than other smiles ;)”

Carmen

Job Coach at:

  • Program Fitness

“The best thing about being a Job Coach is seeing our members build confidence, learn new skills and take pride in their work”

Bharti

Job Coach at:

  • Frog Hollow Neighborhood

    House

  • Blaze Burgers

  • Le Meadows Pantry

“Best thing about being a Job Coach is watching members discover that they are capable of so much more than they ever believed possible.”

Nakita

Job Coach at:

  • Kiwassa Neighborhood House

“The best part of being Job Coach is seeing members’ potential, dedication and determination. It motivates me each time!”

Mona

Job Coach at:

  • Co-mmunity Store

  • CAN

“The best part of being a Job Coach is helping bring the strengths of neurodivergence into the workplace. It’s rewarding to show employers the incredible value that autistic employees bring and how workplaces benefit from greater inclusivity. And, of course, seeing our members nail their tasks and knowing you played a small part in that success is the cherry on top!”

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